Free Trial Terms
Last updated July 1, 2026
These are the terms for a free trial of MyOpenDoor Translate. They are plain-language trial terms — not the paid contract. Continuing as a paying customer requires separately accepting our Payment Terms.
1. What this is
These terms cover a free trial of MyOpenDoor Translate. No payment is due during the trial, and no card is required to begin. Continuing as a paying customer requires separately accepting our Payment Terms.
2. Required audio setup
MyOpenDoor Translate is designed to read a direct audio feed from your soundboard into your computer. Running audio through a phone or computer microphone, or placing a speaker in front of the computer (acoustic pickup), is not a supported setup. Translation and voice quality depend on a clean direct feed. Problems that arise from an unsupported setup are considered a setup issue on your side, not a service issue on ours.
3. Connection & timing disclaimer
Real-time translation depends on your internet connection. Connection quality can result in issues in interpretation, and in delays between the spoken word and the translated voice (TTS) output. We work to minimize this, but some variance is inherent to live, network-based translation.
4. Support during your trial
We aim to respond to support requests within 1–2 business days, and we provide help during your services. To assist you, and only with your consent, our support team may take over your console through your web browser during setup or a live service. This browser-based assistance never accesses files on your computer — it is limited to the MyOpenDoor Translate session in your browser.
5. No fees / cancellation
The trial is free and you may stop at any time. If you choose to continue, you’ll be presented with our paid Terms & Conditions (including billing, monthly/yearly terms, and refund policy) before any charge.
6. Your content
Trial audio is processed only to provide the service to you during your trial. It is not sold.
These are trial terms only. The full Terms & Conditions — billing, refund policy, and full support terms — is a separate document you’ll review before any charge. Questions: hello@myopendoortranslate.com.